Returns Policy

Returns

  • This policy applies to all merchandise purchases made in store and online (Excluding movie, sporting, box office and event tickets, gift cards, food products, personal items including earrings or items not in their original packaging)
  • Returned items can only be accepted within 28 days of purchase
  • All returns must be accompanied by the original receipt
  • Items and packaging must be returned in their original condition
  • We offer exchange or credit note for change of mind purchases within 28 days of purchase
  • We offer replacement or refund for faulty products
  • If you wish to return online purchases you must notify us first via email to online@nabstaffclub.com.au
  • Delivery fees will not be refunded for change of mind purchases, eg you pay for shipping the return

Order Cancellations

  • Unless provided for under these terms, no cancellations or changes to orders will be accepted, and the products will be delivered to the stated delivery address. You should carefully check that your order is accurate before you submit it to us. You will, however be able to return products under the Returns Policy.